Error codes

Treevox uses HTTP response status codes to indicate the success or failure of your API requests. If your request fails, Treevox returns an error using the appropriate status code.

In general, there are three status code ranges you can expect:

  • 2xx success status codes confirm that your request worked as expected

  • 4xx error status codes indicate an error because of the information provided (e.g., a required parameter was omitted)

  • 5xx error status codes are rare and indicate an error with Treevox’s servers

Some 4xx errors that could be handled programmatically, include an error code a short string with a brief explanation as a value for code. Below is a list of possible error codes that can be returned.

forbidden

The API key doesn't have permissions to perform the request.

api_key_expired

The API key provided has expired. Obtain your current API keys from the Dashboard and update your integration to use them.

contact_email_exist

The contact email is already registered.

contact_not_found

The contact is not registered.

contact_exist

The contact is already registered

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